Shipping & Returns USA

SHIPPING POLICY: UPDATE!

Due to the situation in Ukraine, all of your orders are now shipped from the warehouse in the USA.

All orders ship within 1-4 business days of purchase.

Here’s a table that’ll help you with your Wooden World Map order. Shipping rates for other items will be calculated at the checkout.

Shipping & customs fees* vary.

Here’s a table that’ll help you with your Wooden World Map order, shipping rates for other goods will be calculated at the checkout.


Wooden World Maps

Due to the dimensions of the package, you will pay customs and import taxes. The amount of taxes depends on your country's laws, usually, it’s around $30 –$60. EnjoyTheWood is not responsible for them.

Package weight and dimensions

All pieces of the Map are securely packed in polystyrene and come already gift wrapped.



International Patent

The Wooden World Map is protected by International Patent and Copyright Properties. By copying the product you commit copyright infringement and will face serious legal issues.

 

RETURNS


We hope you absolutely love every single product we send you.  But sometimes life happens and plans change, we get it.

We accept returns and exchanges on items that are not personalized, not custom made, and not on clearance within 30 days after you received the package. 

TO RETURN/EXCHANGE your order: all items must be in new condition and original packaging. The customer is responsible for the return shipping costs and any shipping costs for the items that were sent in exchange.

We do NOT accept returns or exchanges on personalized, custom made or clearance items. 

REPLACEMENTS:  If we made a wrong personalization on your order, we'll happily send you a replacement of the personalized item. We do not replace items that were incorrectly engraved because we got a wrong picture/misspelled text from you. 


Refund in case of the force majeure circumstances.

Please, notice! We refund the products’ costs, but the shipping costs will be charged from the price of the product in case if:

  • the customer wasn't available during the delivery process
  • the customer provided not valid phone number and/or email address

If the item was utilized by the post for the same reason, we're not responsible for the costs. If the customer refuses the package without any reason, the package will be utilized and we're not responsible for the costs.

WE HAVE BEEN FEATURED