Choosing a Map
What is the difference between the 2D and the 3D Maps from Enjoy The Wood?
The 3D Map: 3 different layers, 6 to 15 mm thick (0.23'' - 0.47''); The 2D Map: 1 layer (5 to 6mm thick (0.2'' - 0.24'')
What is the difference between the Wooden Maps and the Colored Wooden Maps?
The Wooden Maps are painted with beige-brown wood dye and all the borders and names of the countries are engraved on the surface. The Colored Maps are dyed with brighter colors (check out all the designs available!). All geographical names, pictures (for Kid's Maps) rivers and lakes are printed.
Why are there no rivers and lakes on the Natural color World Map?
The Natural Wooden Map was created with the particular technique of engraving, not printing. It's not possible to engrave the water areas as this type of Map is popular with its natural wooden structure and engraving.
The best alternative is to choose a Colored Map as we're not limited by a special technique then.
What do I have?
What countries and islands are on the Map?
Map includes almost all the countries and islands, except all those super small ones. Please click here to see the full list. Please pay attention this Map is not a geographical one, it's a decoratioin piece, some deviations vs. true geography are possible, though.
Do you include ocean names, wooden ships, planes and compass in the box?
Yes, they are included :)
Do the maps have any warranty?
Absolutely! We have a legal patent and all the documents for our Wooden Maps. And we provide lifetime warranty on all the Maps, the document is included in the box.
Installation / Deinstallation / Taking care of the Map
How do I attach the Map to a wall?
Most our Maps come with special double-sided tape that is strong enough to hold the Map pieces on the wall (but doesn’t stick to wallpaper!) The LED Maps are too heavy for the sticky tape, so you will get remote mounts and dowels to attach yours to the wall (these have no issues with wallpaper though :D)
LED WORLD MAPS,WORLD MAPS
Is the Map removable? Is it possible to take it off the wall and reassemble without ruining it?
If you want to get it off your wall (hope it’s not because you don’t like it anymore) — you will need a hairdryer. Direct the airflow between a Map piece and the wall, wait a bit and remove them one by one. To reinstall the Map you will need to buy more sticky tape, the old one won’t work. Click here to see how it’s done.
What should I know to take proper care of the Map?
There're not particular rules. There are some recommendations, though: please avoid putting the Map in damp areas or in direct sunlight along with applying abrasive substances into its surface.
In case I want the LED Map, how many holes do I need to make to attach it to a wall?
You need to make the following number of holes: for sizes L/XL - 25 holes, for size XXL - 45 holes.
Shipping / Customization / Other
Do you ship worldwide?
Yes, we ship worldwide, except Japan, Belarus, Russia, Abkhazia, Eswatini, Sudan, Somalia, Syria, Nauru, Myanmae, Cape Verde, Iran, Palestine and China.
Can you make a customized Map?
Sure, we'll be happy to create a customized Map for you for an additional fee, which will depend on the type and the size of the Map. If you want to know more just email us your request at firstname.lastname@example.org and our Managers will send you all the info.
I have received the order but the pieses of the Map are missing/damaged
Please, contact our support manager email@example.com
We'll do our best to solve the issue in shortest terms possible.
I have no Instruction attached
I want to return/exchange my order
Please, email our support firstname.lastname@example.org
We're here to help!
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