General Return Policy
No refunds are available on personalized items. Please inspect goods IMMEDIATELY. Any defects or damages must be reported within 14 business days of delivery date. No exceptions.
We offer a 100% satisfaction guarantee on any defective or damaged merchandise. Any merchandise found to have a defect will be replaced with the same product unless a refund is requested.
Please note: Shipping charges are NOT refundable.
We gladly accept returns and exchanges
Contact us within: 14 days of delivery
Ship items back within: 30 days of delivery
We don't accept cancellations
PERSONALIZED or DATED merchandise cannot be returned or exchanged.
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
In case of the free shipping of the product, the shipping price will be charged from the price of the product.