General Return Policy
No refunds are available on personalized items. Please inspect goods IMMEDIATELY. Any defects or damages must be reported within 14 business days of delivery date. No exceptions.
We offer a 100% satisfaction guarantee on any defective or damaged merchandise. Any merchandise found to have a defect will be replaced with the same product unless a refund is requested.
Please note: Shipping charges are NOT refundable.
We are not responsible for any defect or damage of your wall after removing our products. Please check the video on how to correctly remove the maps out the wall: https://www.youtube.com/watch?v=B6UKXXtSnME
We gladly accept returns and exchanges
Contact us within: 14 days of delivery
Ship items back within: 30 days of delivery
We don't accept cancellations
PERSONALIZED or DATED merchandise cannot be returned or exchanged.
Also, notice that you can not return or exchange the Wooden World Map if you already put it on the wall.
Conditions of return and exchanges
Buyers are responsible for shipping costs of return and exchange. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
In case of the free shipping of the product, the shipping price will be charged from the price of the product.