Shipping policy

ORDER PREPARATION


The time we need to prepare an order for shipping (delivery) is 3-5 business days. But usually we are doing everything possible to send your order ASAP. Please NOTICE that we prepare and ship orders on BUSINESS days from Monday to Friday which not includes weekends. Saturday and Sunday are not count as part of shipping days. Also we want you to know that sending or preparing and shipping (delivery) are 2 different processes. And each has its own term.

 

SHIPPING

 

Postal Service - UPS Worldwide Saver

Tracking Number will be provided.

 

Please NOTICE that due to big dimensions of the package you may pay customs and import taxes. The amount of taxes depends on your country's laws. We are not responsible for them.

-  International shipping is unpredictable and delays happen at the customs. For international orders, once the package has left Ukraine, it becomes a subject to your local post office.

We take full responsibility for our products, for its shipping, delivery and in case of damage during delivery or loss (after certain term of your type of shipping) we can send you a new product. So there are no reasons to be worried :)

-  Our products have the highest quality. We pay careful attention to the details of all our items. And we so adore and love the process of making wooden things just for you and that’s why all of our goods so amazing!

 

Estimated shipping times

1. USA
  • 3-5 business days for all maps (by UPS)
  • 4-8 business days for the rest of the goods (by Standard International Shipping)

2. EUROPE (to Italy and Spain it takes a little bit more)

  • 4-7 business days for all maps (by UPS)
  • 12-18 business days for the rest of the goods (by Standard International Shipping)

3. Canada: 3-7 business days (by UPS)

4. Latin America: 5-10 business days (by UPS)

5.Central America: 5-10 business days (by UPS)

6. Asia: 5-10 business days (by UPS)

7. Australia: 3-7 business days (by UPS)

8. Oceania: 5-10 business days (by UPS)

 

 

Shipping price

 

The shipping price depends on the weight of the package.

You may check it during the checkout or contact us.

 

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♡ Thanks for shopping at EnjoyTheWood!

etwcompany@gmail.com

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