The time we need to prepare an order for shipping (delivery) is 3-6 business days. But usually we are doing everything possible to send your order ASAP. Please NOTICE that we prepare and ship orders on BUSINESS days from Monday to Friday which not includes weekends. Saturday and Sunday are not count as part of shipping days. Also we want you to know that sending or preparing and shipping (delivery) are 2 different processes. And each has its own term.
Postal Services: UPS Worldwide Saver, Postex Service, USPS and Ukrposhta.
Tracking Number will be provided.
- International shipping is unpredictable and delays happen at the customs. Once the package has been shipped, it becomes a subject to your local post office.
- We take full responsibility for our products, for its shipping, delivery and in case of damage during delivery or loss (after certain term of your type of shipping) we can send you a new product. So there are no reasons to be worried :)
- Our products have the highest quality. We pay careful attention to the details of all our items. And we so adore and love the process of making wooden things just for you and that’s why all of our goods so amazing!
- USA and EU FRIENDLY (except Cyprus, Malta, Switzerland, Norway) - order world map to EU and don’t pay customs fees (since Aug 5th, 2020).
For the rest countries please NOTICE that due to big dimensions of the package you will pay customs and import taxes. The amount of taxes depends on your country's laws. We are not responsible for them. The fee is about 30-60 USD.
REFUND IN CASE OF THE FORCE MAJEURE
Please, notice, we refund for the product but the shipping costs will be charged from the price of the product in case if:
- the customer wasn't available during the delivery process
- the customer provided no more valid phone number and email address
If the item was utilized by mail with the same reason we're not responsible for the costs.
Estimated shipping times
- 3-5 business days for all maps (by UPS).
- 8-10 business days for the rest of the goods (by USPS).
- 5-10 business days for all maps (by PostexService)
- 12-21 business days for the rest of the goods (by Urkposhta).
3. Canada: 5-7 business days (by UPS).
4. Latin America: 5-7 business days (by UPS).
5.Central America: 5-7 business days (by UPS).
6. Asia: 5-7 business days (by UPS).
7. Australia: 5-7 business days (by UPS).
8. Oceania: 5-7 business days (by UPS).
SHIPPING PRICE (for World Maps)
- Europe: 17.90 USD
- Rest: Free Shipping
For the rest of the goods, please check shipping price during the checkout.
PACKAGE WEIGHT AND DIMENSIONS
All pieces of the map are packed in polystyrene and also in gift wrapping so you don’t have to think about it.
M – 53x32x11 cm (21x12.6x4.3 in), 2 kg (4.4 lb)
L – 53x42x13 cm (21x16.5x5.1 in), 4 kg (8.8 lb)
XL – 68x52x13 cm (27x20.5x5.1 in), 6.5 kg (13.2 lb)
XXL - 94x67x17 cm (37x26.3x6.7 in), 14 kg (30.9 lb)
M – 54x32x8 cm (21.2x12.6x3.1 in), 1.5 kg (2.2 lb)
L – 52x42x11 cm (20.5x16.5x4.3 in), 3 kg (6.6 lb)
XL – 68x52x11 cm (26.8x20.4x4.3 in), 5 kg (11 lb)
XXL - 94x67x14 cm (37x26.4x5.5 in), 10 kg (22 lb)